Legal Information

1. PARTIES AND DEFINITIONS

Under this agreement, the Lessor, QCAR VEHICLE RENTAL AND MOBILITY SERVICES JOINT STOCK COMPANY (hereinafter referred to as “QCAR”), has rented the vehicle defined on the front page of this agreement (hereinafter referred to as the “VEHICLE”) to the Lessee whose name and address are stated therein. The Lessee declares, accepts, and undertakes to use the rented vehicle in accordance with the terms of the agreement (rental period, return time, return station, etc.) and to pay the rental fee in full and on time. By signing this agreement, the Lessee assumes all obligations related to the rented vehicle. The Lessee hereby declares, accepts, and undertakes that they will not refrain from signing the Vehicle Delivery Forms (hereinafter referred to as the “Form(s)”) to be issued both at the time of vehicle pick-up and return, which constitute an integral part of this agreement. The Lessee further acknowledges that if they fail to sign the Forms, they shall be deemed to have unconditionally accepted the contents of the Forms, and that if they have any objection to the content of the Forms, they may raise their objections and claims not by refusing to sign, but only by obtaining an expert inspection at their own expense.

2. LESSEE’S OBLIGATIONS

2.1) The Lessee declares, accepts, and undertakes that the documents and statements provided during the execution of this agreement are completely accurate, that no false information has been provided, and that no information that could affect the conclusion of this agreement has been withheld.

The address declared by the Lessee in this agreement and its annexes shall be the legal notification address, and unless the Lessee notifies QCAR in writing of any change of address, all notifications sent to this address shall be deemed duly served and valid in accordance with the provisions of the Notification Law.

2.2) The general rental services requested by the Lessee within the scope of these general terms and conditions shall be deemed rendered upon the Lessee’s receipt of the requested vehicle from the relevant QCAR branch by signing the vehicle delivery form. The said vehicle delivery forms constitute an annex and an integral part of these general terms and conditions and shall be interpreted together.

The Lessee acknowledges that they have received the rented vehicle in sound and good condition, operational, both mechanically and in terms of bodywork, and as stated in the delivery form issued at the time of delivery. The Lessee acknowledges, declares, and undertakes that they have caused any and all damage identified upon return other than those stated in the delivery form, and that they shall immediately pay all losses and damages arising therefrom upon first request.

QCAR reserves the right to conduct a detailed inspection of any damage and missing items in the vehicle within 30 days from the return date and to notify the Lessee accordingly. The issuance of a vehicle return form at the time of return shall not mean that QCAR has waived its right of inspection and notification. The Lessee shall be responsible for any damage and loss occurring beyond normal use.

The Lessee agrees and undertakes to comply with the matters stated in the vehicle user manual prepared by the vehicle manufacturer, to exercise due care and diligence in using the vehicle, and to ensure that the vehicle remains in good condition.

The Lessee agrees and undertakes not to make any modifications to the vehicle without QCAR’s written consent. Otherwise, the Lessee shall be responsible for restoration costs and any damages incurred by the vehicle.

QCAR is not the manufacturer of the vehicle and shall not be held liable in any way for any damage, loss, or compensation arising from manufacturing defects of the vehicle or its spare parts.

2.3) The Lessee shall return the vehicle together with the key, all documents, accessories, tools/equipment, and spare tire, as received, to the branch from which it was rented or to the QCAR branch specified in the agreement. If the Lessee fails to return the official documents of the vehicle (traffic certificate, registration certificate, insurance documents, license plates) and the key at the time of delivery to QCAR, the Lessee shall be obliged to pay the rental fees for the period until such items are provided, as well as the expenses incurred for obtaining replacements.

2.4) The Lessee is obliged to pay, in accordance with the provisions of this agreement, the additional rental fees to be notified by QCAR for any additional services and equipment requested during the rental period, such as an additional driver, baby seat, navigation device, Wi-Fi, winter tires, etc.

2.5) The Lessee agrees and undertakes to pay all losses and damages, including mechanical and electrical damages, arising in the vehicle delivered in sound and good condition due to user error and/or negligence, carelessness, lack of precaution, etc. (including but not limited to transmission failures caused by improper gear shifting, damages resulting from continued use despite warning lights being on, damages caused by hitting the underside of the vehicle, cigarette burns, tears, stains requiring detailed cleaning on interior upholstery and accessories, damage to parts such as tires and rims, fuel-related malfunctions and damages, etc.). All such losses and damages, including mechanical and electrical damages, are excluded from comprehensive insurance and coverage. In determining any repair to be considered outside the scope of warranty, only the technical report to be prepared by the authorized service center and/or the vehicle manufacturer/distributor shall be deemed valid.

2.6) The Lessee declares, accepts, and undertakes that the rented vehicles shall not be subleased to any other person or entity under any circumstances, and that the vehicle shall not be driven by any person whose name is not stated in the rental agreement, regardless of the reason or condition. In case of detection of such a situation, QCAR’s damage coverages shall not be valid, and all losses and damages shall be borne by the Lessee. If it is determined that the rented vehicle has been subleased or made available to a third party, the Lessee declares, accepts, and undertakes that, in addition to the damages arising from this breach, they shall pay, without any objection, an amount equal to three months’ rental fee of the rented vehicle as a contractual penalty upon first request.